The demand for both classes and support has continued to increase each year.
In a typical semester the librarians who teach these classes provide one-on-one instruction as well as support by telephone and email. These classes routinely fill to capacity and always have waiting lists. In recent years our program has grown and the Library now offers at least twelve regularly scheduled EndNote workshops with 25 students per session each academic year and as specialized classes are needed. It started rather modestly with one session offered per semester. We began providing instruction in bibliographic management software approximately five years ago. It also addresses unexpected outcomes and areas for further investigation. This article discusses our process of online course creation for bibliographic management support and provides ideas to help others convert a successful classroom course into an effective online instruction tool. We addressed this problem with the creation of an online tutorial that provides on-demand, interactive instruction for users. The popularity of the classes created a demand that was difficult to meet by classroom instruction alone. Our users, mainly faculty and graduate students, did see the importance of our instruction to their research. The challenge we faced with bibliographic instruction for EndNote was somewhat different. One of the challenges of bibliographic instruction is conveying to the user that the instruction is relevant. Please note that you might not find all full texts that are available and that the search will take noticeably longer.The University of Tennessee Libraries, like many libraries, has taken the lead on campus in teaching the use of bibliographic management software. If you now choose “Find full text” you will get to the eAccess page of the TUM where you log in with your TUM email address and your password. Go to the Edit menu and choose => Preferences => Find Full Text => „Authenticate with:“ Find full text articles (available at the TUM) To use the full-text search function, after the installation, add the following OpenURL path in the menu Edit > Preferences under the heading "Find Full Text". Please note that you must first uninstall EndNote before installing a newer version. Updates are not installed automatically.Output Styles (citation styles) that exceed the installation settings can be downloaded later.Import filters allow you to import bibliographical references from additional catalogues and databases.Connection file to search Gateway Bayern). Connection files allow you to search in additional catalogues and databases (e.g.You can further customise your own EndNote installation to meet your needs:
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